Platform Functions

Never need another platform

We deliver robust and scalable online stores

Our solutions are comprehensive, covering all aspects of front and back-end eCommerce infrastructure. We build eCommerce platforms 100% in-house that scale alongside your business, without limitations.

eCommerce Management

CRM & Profile Management

Full CRM functionality that informs your eCommerce strategy.

Order Management

Configure, organise and automate processes for incoming orders.

Product & Inventory Management

Manage unlimited products, categories and tags from a single location.

Real Store Management

Manage online and offline stock from a single location.

Marketplace Management

Sell where your customers are by integrating with any marketplace.

Multi-Vendor Functionality

A multi-vendor solution that scales alongside your business.

Recommendation Settings

Increase sales, basket sizes and customer satisfaction with recommendation algorithms.

Learn more about our eCommerce Management functionalities

Marketing Suite

Reporting & Analytics

Powerful analytics, insights and reporting to fuel growth.

Member Ranking

Improve customer lifetime value with our customisable member ranking system.

CRM Promotional Target Lists

Advance promotional capabilities based on customer information from our CRM system.

Points & Coupon Management

Reward customers, encourage repeat purchases and increase revenue.

Automated behavioural communication

Marketing and operational automation that reduces repetitive tasks.

Subscriptions & Recurring Payments

Increase customer retention with scheduled and dynamic payment options.

Learn more about our Marketing Suite functionalities

Website Management (CMS)

In-house developed websites

100% in-house developed websites that match your requirements.

Headless eCommerce

Enjoy enterprise capabilities without changing your brand image.

Website Designer Portal

Quick and simple website adjustments with no coding experience required.

Product Ranking

Automate or manually select your “Best Selling” products and prioritise their exposure.

Landing Page Builder

Support your campaigns with relevant landing pages created in our intuitive design software.

SEO Settings

Automatic SEO configuration for each product listing.

Content Management

Simple management of website content, from banners to product listings.

Learn more about our Website Management functionalities

Customer Support System

Support Analytics & Reporting

Make informed adjustments to your support strategy.

Incident Management

Provide great customer support from a single location.

Custom Offers & Substitutions

Turn complaints into compliments through points, discounts, and coupons.

Query Categories

Categorise and rank queries according to urgency and operator delegation.

Support & Admin Settings for Operators

Improve efficiency, consistency and autonomy for your support team.

Website Live Chat Functionality

Address queries immediately, providing an exceptional customer experience.

Learn more about our Customer Support System functionalities

Partners

Looking for additional functionality? We take pride in being able to offer bespoke solutions via our in-house developers or partnering with a specific business you love.

Let's Discuss Your Options

Questions about what's possible with W2Solution?

When you're ready to talk are sales team is available via contact form and phone.

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